Lawyers, Guns, and Money are the three most deadly things on the planet.
A word of advice: don’t do business with Wells Fargo, they won’t be there in a pinch if you need them. They weren’t for me.
We’re buying a home here in VA, and we needed to show a paper trail for the funds from the sale of our home in AZ. They were deposited in an account at Wells Fargo, and we closed those accounts. But Wells Fargo won’t give us access to them online, where the statements were stored.
Of course, we had elected to receive online statements, and I had gotten into the bad habit of not printing them out.
So, I called up Wells Fargo and told them my tale of woe: I needed the statement and is there any way I could get them really really quickly? The first lady I talked to was nice and a lifesaver, she waived the $2 charge they normally fine you for accessing your records with them and set up fax job. I called the mortgage lady I’m working with and updated her on the progress. Unfortunately, I learned that I also needed the statement that covered when we closed the account.
Sigh. Back to the phone.
This time I got the antithesis of the previous call’s angel, a Wells Fargo she-beast who insisted that no, they couldn’t fax out the statements without the $2. No, they couldn’t take credit or debit cards over the phone. Yes, they could print out a copy if I went to a branch with my two dollars.
The nearest branch is in Texas, I think.
Yes, they would accept money orders. No, they wouldn’t budge, nor would they waver. If only we had that kind of resolve in the Congress, we wouldn’t be so worried about the war. I felt like I was stuck in Better Off Dead – I want my two dollars!
Anyway, that conversation ended, and I didn’t even get the pleasure of slamming the phone down. I was on a 3-way call with WF and the mortgage company, and needed to talk with the mortgage company afterwards. We decided to call the branch in Tucson where I had done most of my banking (when I actually needed to talk to a real person), and got in touch with Irma. She’s a wonderful lady. Actually helpful. She made me think twice about recommending against banking at WF.
Then I thought about she-beast.
Sigh. Never again. And too bad, too. Wells Fargo was otherwise a pretty good bank.